Activate your licence and find your activation key

Activate your key

1. Open IQUALIF.
2. Top left, click the ? menu, then Licence.
3. Tick Activate a licence.
4. Paste the key you received by e-mail, dashes included, into the first field (Ctrl+V).
5. Click OK.

I did not receive my key

The activation key is sent automatically by e-mail within minutes of payment, to the address given at checkout. Check your spam folder first, then the address used at checkout, then your customer account on iqualif.com, where the order and the key are listed. If you still cannot find it, write to us with your order number and we will resend it immediately.

Tracking an order

After payment you receive two e-mails: the order confirmation (with the invoice attached) and the activation key. For a quoted delivery, the order first goes through our team and the lead time is confirmed by e-mail.

Activation error messages

• "This licence is already activated" — the key is in use on another computer. See the single-computer licence article.
• "Licence expired" — renew from your customer account or contact us.
• "Invalid server response" — see the dedicated troubleshooting article.

Need help?

• E-mail: contact@iqualif.com · Phone: France 01 84 15 42 03 · USA/Canada (646) 760-7250 · Australia 02 91 59 69 72.