Payment methods and declined payments

Accepted payment methods

• Credit or debit card, directly on the website.
• PayPal, with or without a PayPal account.
• Bank transfer, on request from our sales team (accounts in Luxembourg and the United States).
• Cryptocurrency (BTC, USDT), on request from our sales team.

SEPA direct debit is not offered. For a transfer or a crypto payment, contact us.

My card is declined

The refusal comes from your bank or the payment platform, not from IQUALIF: 3D Secure incompatibility, distance between billing address, cardholder address and IP address, payment ceiling reached, or foreign payments blocked by default.

Most effective workaround

1. On the payment page, click the PayPal button.
2. On the page that opens, click the small link "Pay by card without opening an account".
3. Keep the phone linked to the card at hand for the confirmation SMS.

If the payment is still declined, we can send you our bank details for a transfer.

I was charged but the order was not confirmed

This happens mostly with online banks: the amount shows on the account although the transaction did not go through. If we did not receive the payment, the hold disappears and the amount is credited back automatically. Wait 24 hours, then contact your bank. Write to us in parallel and we will send a new order link.

Need help?

• E-mail: contact@iqualif.com · Phone: France 01 84 15 42 03 · USA/Canada (646) 760-7250 · Australia 02 91 59 69 72.